Jira

By Jira

Plan, track, and release software and team work with agile boards, workflows, and reports.

Issue TrackingAgile Project ManagementSoftware DevelopmentWorkflow Management
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Overview

What is Jira?

Jira is Atlassian's project and issue tracking software, used widely by software development teams to plan sprints, track bugs, and manage releases. It supports Scrum and Kanban boards, backlogs, custom workflows, and reports such as burndown and velocity charts. Beyond engineering, IT, operations, and business teams use Jira to track requests and projects. It is available in the cloud and in Data Center editions, with a large marketplace of add-ons.

Best for
Software Development TeamsQA TeamsProduct ManagersIT TeamsAgile Teams
Product snapshot
Category
Dashboards & KPI Monitoring
Best for
Agile and Software Teams
Deployment
Cloud / Data Center
Free trial
Yes (free plan)
Integrations
Atlassian tools, GitHub, Slack, Marketplace apps
AI features
Yes
Key features

Key features of Jira

Scrum and Kanban boards

Run sprints or continuous flow with configurable agile boards.

Custom workflows

Design workflows, statuses, and transitions that match team processes.

Backlog and roadmap planning

Prioritize backlogs and plan epics and releases on timelines.

Agile reporting

Track progress with burndown, velocity, and custom dashboards.

Automation

Automate routine updates and transitions with no-code rules.

Marketplace apps

Extend Jira with thousands of apps from the Atlassian Marketplace.

Reviews

Jira reviews

22 reviews

Overall

4.5/5

  • Ease of use4.1/5
  • Features4.4/5
  • Value for money4.3/5
  • Customer support4.2/5

What users like

  • Strong task and bug tracking
  • Highly customizable workflows
  • Good agile reporting and dashboards
  • Large integration ecosystem

What users dislike

  • Overwhelming for new and non-technical users
  • Complex setup of workflows and permissions
  • Can feel bureaucratic and heavy for simple tasks
  • Expensive for smaller teams with add-ons

Swetha C.

Technical Program Management

“Pros: The visibility it provides across projects and tasks. Cons: Can feel complicated at first; dashboards take time to set up.”

Md. Murad H.

Software Engineer

“Pros: Easy to organize tasks, track project progress. Cons: The interface can be overwhelming for new users.”

Christopher R.

Senior Android Developer

“Pros: Easy to customize testing work flows for easy team collaboration. Cons: Honestly, out of all the systems, I cannot say I have a complaint.”

Susmita W.

Technology Associate

“Pros: Deep alignment with Agile, powerful customization and integrations. Cons: Can easily turn engineering culture into a rigid bureaucratic process.”

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Alternatives

Top Jira alternatives

Integrations

Jira integrations

Jira sits at the center of the Atlassian ecosystem, connecting natively with Confluence for documentation, Bitbucket for code, and Jira Service Management for IT requests. It also integrates with GitHub and GitLab so commits, branches, and pull requests appear on issues, and with CI/CD tools to show build and deployment status. Slack and Microsoft Teams integrations let teams create and update issues from chat. The Atlassian Marketplace offers thousands of additional apps for time tracking, test management, reporting, and more, and Jira has a REST API for custom integrations. Reviewers note some needed features require paid add-ons, which adds to total cost.

FAQ

Frequently asked questions about Jira