BetterCloud

“Liked the quick view of risky document and email sharing, the alerts, and the clean interface. Found that many new features and integrations are sold as paid add-ons.”

“Liked that it handles G Suite administration far better than the native Google Admin console. Found the interface takes some time to learn.”

“Liked central management for many SaaS apps and workflows that simplify onboarding and offboarding. Found it lacks support for Shared Drives and group-based access control.”

“Liked the top-tier customer service, granular admin access for front-line staff, and strong workflows. Found that domain syncs run only once or twice a day.”

“Liked how automation saves time on employee onboarding and offboarding tasks. Found the price increased noticeably after the first year of the contract.”

“Liked that it automates both employee onboarding and offboarding processes. Found that the customization options for building automations are limited within the platform.”

“Liked the wide range of different automations that the platform makes possible for IT tasks. Found that some of the configured workflows occasionally break.”

“Liked that it provides regular IT news and updates that engineers find useful in their work. Noted no major drawbacks in the review.”

“Liked the intuitive management of workflows and alerts. Found that some useful integrations require working with APIs rather than built-in connectors.”

“Liked having a single pane for managing Google Apps and multi-level admin access. Found syncing slows with many transactions and the help popups feel intrusive.”

“Liked the easy interface and bulk account creation. Found support focused on sales, was invoiced after committing, was refused cancellation, and noted cheaper or free alternatives exist.”

“Liked how well user management works day to day. Found it hard to judge workflows since that part of the product had not yet been learned.”

“Liked the simplified workflows that make routine system administration easier. Found the product would benefit from integrations with more third-party apps.”

“Liked easy revocation of external Drive sharing, the simple interface, and automated onboarding and offboarding. Found the SaaS scope limited, licensing per user, and few third-party integrations.”

“Liked how it helps with data processing and that colleagues are satisfied with it. Found that frequent updates can make recent changes hard to follow.”

“Liked the administrator tools such as email signature controls and company-wide announcements, plus easy setup with tutorials. Noted no major drawbacks.”