Email to fax
Send and receive faxes directly from Outlook or Gmail inboxes.
Biscom Digital Fax
Send, receive, and route faxes securely from desktops, email, and healthcare systems.
Digital FaxSecure MessagingHealthcare FaxFax Automation
Overview
What is Biscom Digital Fax?
Biscom Digital Fax, formerly known as FAXCOM, is an enterprise fax platform for sending and receiving faxes from computers, email, and line-of-business applications. It supports email-to-fax and fax-to-email, delivery tracking, archiving and retention, audit trails, role-based permissions, and spam fax quarantine. Hospitals, medical practices, law firms, and government agencies use Biscom Digital Fax to replace paper fax machines, integrate faxing with EHR systems, and keep sensitive documents compliant with HIPAA requirements.
Healthcare IT TeamsMedical PracticesLaw FirmsGovernment AgenciesSystem Administrators
Product snapshot
- Category
- Data Extraction & Collection
- Best for
- Regulated enterprise faxing
- Deployment
- Cloud / On-premise
- Free trial
- Yes
- Integrations
- Outlook, Gmail, Epic, Active Directory
- AI features
- No
Key features
Key features of Biscom Digital Fax
Reviews
Biscom Digital Fax reviews
Paul L.
Managing Partner
“Liked sending and receiving faxes from any device, the added security, and automatic scan to document. Found metered pages with overage charges less appealing than a flat fee.”
Verified Reviewer
Analyst
“Liked the customization options, the easy end-user client, and the good Epic integration. Found administrative tasks hard to do without vendor support and the folder layout confusing.”
Shan R.
IT Director
“Liked that the client interface is functional and easy to use. Found that some claimed protocols and SIP trunks were not supported, faxes were dropped, and support was unhelpful.”
Laura V.
Senior ACO Analyst
“Liked replacing paper fax handling, with fewer missing faxes and better organization. Found that automatic fax naming did not work for their setup.”
Patrick O.
Admissions Director
“Liked how simple it is to use and the email alerts when a fax fails. Found creating cover sheets tedious.”
Verified Reviewer
Senior System Engineer
“Liked that it works directly with Outlook without needing extra plugins and that it is easy for staff to use. Noted no major drawbacks.”
Michael C.
Data Center Supervisor
“Liked the easy setup, responsive support, and savings on cost and paper. Found that configuring invoices to arrive by email took some time.”
Sean C.
System Administrator
“Liked the ease of use and the control over how faxes are handled and delivered. Found communication about software upgrades lacking.”
Lawrence L.
Medical Director
“Liked the ease of use and good technical support. Found costs prohibitive as volume grew, with no flat-fee option, and eventually switched providers.”
Ron S.
Director, Unified Communications Technology
“Liked the simple web interface and the flexible options for integrating with other systems. Noted no major drawbacks beyond a few minor complaints.”
Jeramy F.
IT Application Analyst
“Liked how easy it was to integrate with the EMR and configure the system. Found the software occasionally laggy and the interface somewhat dated.”
Mabel R.
Director, HIM
“Liked that the system is reliable and user-friendly for staff. Found that reporting, such as productivity reports for the team, needs improvement.”
Andy P.
Executive Director
“Liked how easy it is to send, receive, save, and forward files, plus the support. Found entering fax numbers a little cumbersome.”
Dave G.
Sr. SharePoint Administrator
“Liked using it to send fax notices to clients. Found it slow at times and short on detail when a fax fails.”
Colleen M.
Provider Support
“Liked being able to send faxes straight from a computer without needing a fax machine or other extra equipment. Noted no major drawbacks.”
Terri C.
Senior System Integration Support
“Liked the intuitive design that is easy to pick up and the top-quality support team. Noted no major drawbacks with the product.”
Andrew V.
IT Director
“Liked the easy setup, support for both automated and on-demand faxing, and the integration with their EMR system. Noted no major drawbacks.”
Jennifer F.
IT Manager
“Liked the integration with GE Centricity and easy handling of failed faxes. Found that many areas could improve and would pay more for easier use.”
Joshua C.
Exchange Administrator
“Liked the responsive and thorough vendor support team. Found the server admin interface complex and outdated, which makes troubleshooting problems hard.”
Gary B.
Systems Analyst
“Liked that it needs little maintenance, rarely has downtime, and that support responds quickly to requests. Noted no major drawbacks.”
Alternatives
Top Biscom Digital Fax alternatives
OpenText RightFax
Best forLarge enterprise fax servers
Why choose itMature fax server with deep integrations
eFax Corporate
Best forCloud fax for businesses
Why choose itFully hosted fax with HIPAA support
Consensus Cloud Solutions
Best forHealthcare cloud fax
Why choose itCloud fax and interoperability for healthcare
XMedius
Best forHybrid fax deployments
Why choose itCloud and on-premise secure fax options
Integrations
Biscom Digital Fax integrations
FAQ