Dark Web ID

By Dark Web ID

Monitor the dark web for stolen client credentials and report exposure to customers and prospects.

Dark Web MonitoringCredential ExposureThreat IntelligenceMSP Tools
Overview

What is Dark Web ID?

Dark Web ID is a dark web monitoring service from ID Agent, a Kaseya company, that finds compromised credentials and personal data tied to monitored domains and email addresses. It combines analyst-validated threat intelligence with live search, sends alerts on new exposures, and produces Digital Risk Review reports. Managed service providers use Dark Web ID to protect clients, show prospects their exposure during sales calls, and support upsells such as MFA and security awareness training.

Best for
Managed Service ProvidersIT Security TeamsSmall BusinessesMSP Sales TeamsIT Consultants
Product snapshot
Category
Data Discovery & Exploration
Best for
Managed service providers
Deployment
Cloud
Free trial
No
Integrations
Autotask PSA, BullPhish ID, IT Glue
AI features
No
Key features

Key features of Dark Web ID

Credential monitoring

Watches dark web sources for stolen credentials tied to monitored domains.

Live data search

Shows prospects their exposed credentials in real time during sales conversations.

Exposure alerts

Sends email notifications and PSA tickets when new compromises appear.

Digital risk reports

Produces monthly and quarterly reviews that summarize client exposure trends.

Multi-client management

Lets MSPs add and monitor many client domains from one console.

Training add-on

Pairs with BullPhish ID for phishing simulation and awareness training.

Reviews

Dark Web ID reviews

20 reviews

Overall

3.6/5

  • Ease of use3.9/5
  • Features3.7/5
  • Value for money3.3/5
  • Customer support3.3/5

What users like

  • Simple setup for client domains
  • Useful live search for prospects
  • Runs quietly in the background
  • Pairs well with phishing training

What users dislike

  • Reports hard to read or customize
  • Data can be outdated or unattributed
  • Long multi-year contract commitments
  • Support quality is inconsistent

Brian W.

President

“Liked how dark web monitoring pairs with phishing simulation and helps address compromised passwords. Found it difficult to get spam filters to allow the simulation emails.”

Mike L.

Chief Innovation Officer

“Liked tracking credential misuse by employees and across the supply chain from a strong data source. Found a concern that providers may use it to scare customers into buying.”

Ravi B.

CEO

“Liked that it is inexpensive and reports dark web data. Found the integrations hard, the interface poor, licensing confusing, and the feature set very limited.”

Mike S.

IT Operations Manager

“Liked the simple setup and the easy domain monitoring, which has already helped several of the reviewer's clients. Noted no major drawbacks.”

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Alternatives

Top Dark Web ID alternatives

  • SpyCloud

    Best for

    Account takeover prevention

    Why choose it

    Recaptured breach data with fast remediation

  • ZeroFox

    Best for

    External threat protection

    Why choose it

    Digital risk protection across web and social

  • Recorded Future

    Best for

    Enterprise threat intelligence

    Why choose it

    Broad intelligence beyond credential exposure

  • Huntress

    Best for

    SMB managed security

    Why choose it

    Managed detection with identity threat coverage

Integrations

Dark Web ID integrations

Dark Web ID is built for managed service providers and fits into the Kaseya IT Complete ecosystem. It integrates natively with Autotask PSA, so new credential exposures can create service tickets automatically, and it shares a portal and workflows with BullPhish ID for phishing simulation and security awareness training. Reviewers also describe use alongside other Kaseya tools such as IT Glue and Graphus. Email alerts notify technicians and clients when compromised accounts appear, and Digital Risk Review reports can be shared with customers. MSPs can add client domains, email addresses, and IP ranges from one console without deploying hardware or endpoint software to client environments.

FAQ

Frequently asked questions about Dark Web ID