Credential monitoring
Watches dark web sources for stolen credentials tied to monitored domains.
Monitor the dark web for stolen client credentials and report exposure to customers and prospects.
Dark Web ID is a dark web monitoring service from ID Agent, a Kaseya company, that finds compromised credentials and personal data tied to monitored domains and email addresses. It combines analyst-validated threat intelligence with live search, sends alerts on new exposures, and produces Digital Risk Review reports. Managed service providers use Dark Web ID to protect clients, show prospects their exposure during sales calls, and support upsells such as MFA and security awareness training.
Brian W.
President
“Liked how dark web monitoring pairs with phishing simulation and helps address compromised passwords. Found it difficult to get spam filters to allow the simulation emails.”
Mike L.
Chief Innovation Officer
“Liked tracking credential misuse by employees and across the supply chain from a strong data source. Found a concern that providers may use it to scare customers into buying.”
Ravi B.
CEO
“Liked that it is inexpensive and reports dark web data. Found the integrations hard, the interface poor, licensing confusing, and the feature set very limited.”
Mike S.
IT Operations Manager
“Liked the simple setup and the easy domain monitoring, which has already helped several of the reviewer's clients. Noted no major drawbacks.”
John B.
Operations Director
“Liked the automated scanning and the useful training component. Found user list management for campaigns clunky and wanted automatic training for exposed accounts.”
Mike C.
Owner
“Liked that it is functional and does its job. Found the campaign interface poor, reports hard to read, little innovation, and objected to the contract terms.”
Caleb B.
VP Central Sales
“Liked that it is easy to use with a straightforward setup. Found that it lacks a way to message end users directly about breaches.”
Guy H.
Owner
“Liked the easy setup and the useful phishing and training tools. Found the reports vague and the breached passwords did not match clients' actual credentials.”
Aaron S.
Business Manager
“Liked that it is easy to use and sends alerts on exposed accounts. Found support poor and had cancellation problems with continued charges.”
Robert K.
“Liked that it gives clients awareness of their exposed data. Found that the information returned often is not useful in practice.”
dallas B.
Systems Administrator
“Liked that it runs in the background and is simple to use. Found that breaches already resolved tend to reappear in results.”
Carl H.
President/CEO
“Liked that it is easy to administer day to day and sends useful notifications about newly exposed credentials. Noted no major drawbacks.”
Michael F.
General Manager
“Liked only the initial sales pitch for the service. Found reports often empty, frequent outages, poor navigation, limited features, and weak customer support.”
Hani E.
CEO
“Liked that the reports look well formatted. Found the data outdated and inaccurate, free sources just as good, and the sales rep hard to reach.”
Ron C.
Operations Manager
“Liked monitoring client domains and being able to scan prospects without enrolling them first. Found that passwords are now only partially shown in results.”
Rick L.
Technical Services Manager
“Liked the Live Search tool for checking prospects during sales conversations and the easy setup of new accounts. Noted no major drawbacks.”
Roberto D.
President/Consultant
“Liked the good monitoring that surfaces issues clients had overlooked. Found reports not customizable, data shown cumulatively, and acknowledged items still displayed.”
Brian H.
CEO
“Liked the real-time reporting, the partial password reveal for verification, and the BullPhish ID training add-on for clients. Noted no major drawbacks.”
Clayton A.
Cybersecurity Specialist
“Liked how easy it is to set up clients and run scans. Found that many of the listed leaks lack attribution to their original source.”
John N.
IT Tech
“Liked how well it integrates with other Kaseya products in the same stack. Found that support staff do not always understand integration issues.”
Account takeover prevention
Recaptured breach data with fast remediation
External threat protection
Digital risk protection across web and social
Enterprise threat intelligence
Broad intelligence beyond credential exposure
SMB managed security
Managed detection with identity threat coverage