Lightyear

“Liked the excellent support and versatile software that improves based on user requests, compared with a previous system. Noted no major drawbacks.”

“Liked the automation that saves considerable time and the support that helped map invoices during onboarding. Found the initial setup took some time.”

“Liked the simpler bill processing and approvals, easy status tracking, and improved accuracy. Found a learning curve in workflow setup and wanted more reporting and approval customization.”

“Liked the responsive support and overall quality of the product. Found that one Xero file cannot be linked to multiple company accounts.”

“Liked that invoice approval is clear, quick, and reliable. Found the broader feature set unnecessary for someone who only approves invoices.”

“Liked that the approval process keeps all required staff informed and that the tool is easy to use. Found mapping laborious at times, though easier with experience.”

“Liked the ease of use, removal of paper and scanning costs, quick support, and value for training new staff. Found the integration process daunting at first.”

“Liked faster invoice processing, fewer keying errors, easy approvals for non-finance staff, and simple archive retrieval. Found VAT rounding cannot match supplier invoices and wanted approver filters.”

“Liked the intuitive purchase order system and automated approvals with two-way matching. Found the tabs and workflows took time to learn and wanted a free in-person follow-up session.”

“Liked status tracking for managers, departmental reports, PO and statement matching, and fast support. Found updates sometimes force logouts and some POs need manual closing each month.”

“Liked the proactive support, ease of use, archiving, and PO and statement modules that save time over manual entry. Noted no major drawbacks.”

“Liked how well it integrates with other systems for invoices, approvals, and POs. Found POs cannot convert into invoices and rounding errors do not carry into QuickBooks.”

“Liked raising POs quickly and the automatic supplier emails after approval. Found the form resets after attaching a quote and some tab names are misleading.”

“Liked the easy connection to accounting software for importing invoices. Found that pre-recorded online training for unused features would help.”

“Liked the easy onboarding, simple approvals, remote working support, and time saved for the AP team. Found VAT rounding differences cause import errors, though workarounds exist.”

“Liked the easy navigation, organized details, and responsive support. Found the system sometimes captures the wrong information, so double-checking is needed.”